1106 Hammel RD, Greensboro, NC 27408, 336-558-3365



Technology practitioner well versed in technology implementation to solve business goals.  Stand out abilities include:  customer service, business communication, solving complex problems independently, documentation, creative, and results focused.


Allegacy Federal Credit Union Mar. 2017- Present Winston Salem, NC

Help Desk Analyst

  • Provided Internal Employees With Technological Support and Analysis

  • Support Included: Software Management, Troubleshooting, Building Employee Profiles For Various Software, Desktop, Network, And Printer Solutions

  • Windows Enterprise Environment Maintenance

  • Maintenance: Microsoft Exchange Employee Profiles, RightFax Server Employee Profiles, Microsoft Lync Server Employee Profiles, Software Deployment, File Management

  • Service Desk Analyst

  • Completed And Corresponded With Internal Employees To Complete Tickets

  • Worked With Vendors To Provide Solutions For Employees And The Help Desk

  • Vendors Include PC Mall, Sharp Business Systems, Various Software Vendors

  • Printer Fleet Manager

    • Provide Network And General Support To Printe Fleet

    • Manage And Maintain Security Settings In Printer Fleet

    • Assist With Purchasing And Coordinating New Printers

HG IT Solutions ( Mar. 2017 – Present Jamestown, NC


  • Provide Technology Consulting For Clients At Home And Workplace

    • Business Analysis, Project Planning, and General Troubleshooting

  • Web Design: Manage Several Websites For Clients.  Create and Maintain.

    • Provide Functional And Professional Web Design Solutions For Clients. Proven Methods Have Generated $10k In Sales For a Client.

    • Platforms Include: Squarespace and WordPress

LegetteTech LLC Nov. 2015 – March, 2017 Greensboro, NC


  • Provided Technology Solutions for Clients at Home and Workplace

    • Solutions: Network Administration, Windows/MAC Solutions, Anti-Virus/Malware Protection, Audio/Visual and Home Theatre, File Management

  • Designed and executed marketing campaigns

    • Used Geographic Information Systems to Produce Targeted Mailing Lists Which Resulted in Increased Client Interest.  

  • Maintained and Designed Websites for Clients and LegetteTech

    • Experience in HTML/CSS, WordPress, Squarespace E-Commerce, Google Analytics, Search Engine Optimization, Adobe Creative Suite

Proximity and O’Henry Hotels Oct. 2013 – Nov. 2015  Greensboro, NC


  • Provided Transportation and Excellent Concierge Service for Guests

  • Required Exceptional Interpersonal Skills Which Resulted in a Donation Given To UNCG on My Behalf.

Technical Courses Completed

  • New Horizons Computer Learning Center – BA30: Foundations of Business Analysis

    • 32 Professional Development Hours


  • The University of North Carolina at Greensboro: The Joseph M. Bryan School of Business and Economics

  • Undergraduate Degree: Information Systems Management

  • Projects Completed: SQL and Database Systems, Microsoft Office Suite, Search Engine Optimization, Secure Networks, Web Design, Visual Basic, Data Analytics

Awards and Achievements

US Speed Skating National Team Member 2009-2011

US Junior World Inline Speed Skating Team 2005-2008